Introduction
In accordance with the UK General Data Protection Regulation (UK GDPR), maintaining the privacy and security of your personal data is a top priority for Sicam Tyre Equipment UK. We are fully committed to respecting your rights and handling your data fairly, lawfully, and transparently at all times.
This privacy notice explains the types of personal data we may collect about you when you interact with us—whether online, by phone, in writing, or in person. It also outlines how we store, use, and share your information.
If you have any questions after reviewing this policy, please contact us directly. We may update this notice from time to time, and any significant changes will be communicated accordingly.
Who Are We?
Sicam Tyre Equipment UK is a tyre equipment supplier operating in the United Kingdom. We collect and process your personal information in line with this privacy notice and in full compliance with current data protection laws.
This notice outlines your rights and obligations and explains how, why, and when we handle your personal data.
Why We Collect Your Personal Data
We may collect and process your personal data for several lawful reasons, including:
- To comply with legal and regulatory obligations;
- To fulfil our contractual duties and obligations;
- In pursuit of our legitimate business interests;
- Where we have obtained your clear consent.
We may collect information when:
- You contact us by phone, email, or in person;
- You complete a form on our website;
- You make an enquiry, place an order, or request a service;
- You apply for a job with us.
Our Legitimate Interests
We may process your data based on our legitimate interests, including:
- Ensuring safety, compliance, and service quality;
- Marketing our products and services;
- Understanding customer preferences and improving user experience;
- Managing communications, queries, and disputes;
- Detecting and preventing fraud or misuse;
- Developing and delivering new products or services.
When and Why We Process Your Personal Data
We are committed to protecting your privacy and will not share your data without your knowledge, unless required by law.
Your data may be collected, processed, or shared in the following instances:
- To respond to your enquiries or requests;
- To manage your account or order;
- To process job applications;
- To deliver website content and services;
- To track and improve customer experience;
- To send marketing communications (with your consent);
- For compliance with legal and regulatory requirements.
We retain your personal data only as long as necessary for the purposes stated in this policy. We do not transfer your data outside the UK or European Economic Area (EEA) unless legally permitted.
Data Retention
We store personal data only for as long as required by law or for legitimate business purposes. This is in accordance with our data retention policy and applicable legal guidelines.
How We Share Your Data
We will not share your personal data with third parties unless:
- It is necessary for fulfilling a contract or providing a service;
- We are required to do so by law or a regulatory authority;
- It is in connection with a legal process or investigation;
- It is necessary to protect our business, staff, or customers.
Where necessary, your data may be shared with:
- Professional advisers (e.g. legal, accounting);
- Government authorities (e.g. HMRC);
- Payment processors or IT providers;
- Delivery and logistics partners.
All third-party service providers are obligated to handle your data securely and only in accordance with our instructions.
Your Rights
You have the right to access and control your personal data. You may request information about:
- What data we hold;
- How and why it is processed;
- How long it is stored;
- Who it is shared with.
You also have the right to:
- Correct inaccurate or incomplete information;
- Request deletion of your data (where appropriate);
- Restrict or object to processing;
- Opt out of direct marketing;
- Be informed of any automated decision-making.
To exercise your rights, we may need to verify your identity. Where we are legally required to retain specific data, we will inform you of the reason and duration.
Email Marketing
By submitting a contact or enquiry form through our website, you consent to receiving marketing emails or updates from Sicam Tyre Equipment UK. These may include promotions, product updates, or service announcements.
We will never share your email address with third parties for their marketing use. You can unsubscribe at any time using the links provided in our emails.
Further Information, Questions, or Complaints
If you have any questions about this privacy notice or how your data is handled, please contact:
Sicam Tyre Equipment UK
181 Forest Road
Hainault, Essex
IG6 3HZ
Email: sales@sicamtyreequipment.co.uk
Tel: 0208 498 1288
Lodging a Complaint
If you’re unhappy with how we’ve handled your data, you have the right to lodge a complaint with us directly. You also have the right to contact the UK’s Information Commissioner’s Office (ICO):
ICO Contact Details:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk